FAQs we at The Markerboard People get asked

What Does Dry Erase Mean?

A real dry erase surface is simply a solid, smooth, non-porous surface, usually white in color. Did you know that others sell semi-porous surfaces and call them dry erase? Semi-porous surfaces will permanently stain over time. We only sell real non-porous dry erase items. Our surface is guaranteed to not permanently stain even if written on with the wrong item.

How Do I Clean My Board?

First things first; never use abrasive cleaners. Old-fashioned Comet might be good for the bathtub but it is awful for your dry erase board.

Hal’s personal favorite heavy-duty cleaner for our boards is non-acetone fingernail polish remover. It is a pink liquid and costs around a dollar per bottle. It is available in most drug stores. Use a soft paper towel or cloth and wipe the boards clean, replacing the towels as needed. As a bonus, it will even clean off permanent markers including sharpies without hurting our surface.

For everyday use, we offer the EXPO dry erase board cleaner.  You often can remove those unwanted marks from your dry erase board by simply going over it with a dry erase marker and then erasing it.

Looking to clean a board that you didn’t purchase from us? We recommend you check with the manufacturer to avoid damaging that board.

How Long Do Dry Erase Markers Last?

We guarantee one of our student dry erase markers will write at least as long as two EXPO chisel tip markers.
Our quality student markers are designed to last anywhere from a term up to a full school year in normal classroom use. Some educators that have used our products have told us they lasted up to two years without replacing them. Some educators even claim our markers last forever. (Please be aware that this is hyperbole, not reality.)

At the end of the day, however, all dry erase markers have a limited shelf life. Some will dry out in just a few days even though they have never been used. Buying your markers from a store? Stale stock could have been manufactured a couple of years ago, meaning they are used up before you start.

When you order your markers from us you are getting fresh markers free of toxins and unpleasant odors. These are the best markers on the market and you will see the difference they make once you start using them. They are even washable off skin!

How Long Do Dry Erase Boards Last?

We have seen "whiteboards" made from everything from cardboard to Styrofoam, and even some that feature a thin plastic film. Needless to say, these boards aren’t built to stand up to the standard wear and tear found in a classroom setting.

Thankfully, our Dry Erase Boards are made to be “goof-proof.” Our Wall Sized Boards have up to a 50 year guarantee. Our Student Boards are designed to last for several years in daily classroom use. For more than 40 years we have been advancing the quality of our products based on the feedback we hear from teachers, students and parents. Just handle with basic care and keep them away from sharp items and abrasives. (Yes it is possible to scratch a dry erase board.) We guarantee that our surface won't permanently stain and that our graphics are permanently etched and locked onto the surface!

Can You Do A Special Order For Me?

We specialize in custom orders in quantities of 500 to 500,000! You will be amazed at what we can do for you and your school, business, or organization.

How Long Before My Order Ships?

Most online orders placed before noon Eastern Time are shipped the very same day that we receive them. Most other orders go out the next business day. (We do not ship most major holidays and weekends.)